2013/02/14

Toyota Motor Corporation Vehicles Continue to Dominate the 2013 J.D. Power and Associates Vehicle Dependability Study

TOYOTA CANADA - Seven Lexus, Toyota, and Scion models captured segment awards in the 2013 J.D. Power and Associates Vehicle Dependability Study, more than any other automaker.
 
The study also found:
• Lexus ranks highest in vehicle dependability for the second consecutive year by improving 15 fewer problems/100
• The Lexus RX is the first SUV to lead the industry with the fewest reported problems at just 57 problems/100 and
• Toyota is the highest ranked non-premium nameplate and tied for third place for the second consecutive year
 
2013 Vehicle Dependability Study performers by segment

Segment
Ranking - Model: Problems/100

Sub-Compact Car  
1 - Scion xD: 112
2 - Toyota Yaris: 122

Compact Car  
1 - Toyota Prius: 95

Entry Premium Car
1 - Lexus ES350: 58

Compact Multi-Purpose Vehicle
1 - Scion xB: 138

Compact Crossover/SUV  
1 - Toyota RAV4: 84
3 - Toyota FJ Cruiser: 98

Midsize Premium Crossover/SUV
1 - Lexus RX: 57

Minivan  
1 - Toyota Sienna: 146

1 - Lexus: 71
3 (tie) - Toyota: 112
18 - Scion: 135
Industry Average: 126  

Additional examples of Toyota's commitment to the highest standards for quality, safety, reliability and retained value include:
• Lexus completes a Grand Slam as the highest ranking nameplate in the 2012 J.D. Power and Associates Initial Quality Study, Vehicle Dependability Study, Customer Satisfaction Index, and Sales Satisfaction Index
• A leading consumer publication awards Scion, Toyota, and Lexus the top three brands for reliability and six of the top ten "Best Values" for 2012
• Kelley Blue Book recognizes 18 Toyota Motor Corporation vehicles with "Best Resale Awards, more than any other automaker in 2012 and
• 19 Toyota Motor Corporation vehicles were named 2012 "Top Safety Picks" by the Insurance Institute for Highway Safety, more than any other automaker, and four 2012 models earned 5 Stars in the National Highway Traffic Safety Administration's New Car Assessment Program.